For Swiss dental and orthodontic practices
Good practices listen between appointments.
zahnarzt.feedback collects a short response after every treatment, brings Google and directories into one place and helps you reply kindly in seconds.
Hosting in Switzerland and the EU · DE / FR / IT / EN · Set up in under a week
Overall rating
Lindenweg Dental Practice
- Treatment 4.8
- Explanation 4.6
- Appointments 3.5
New post-appointment response
Reviews from
- Medicosearch
- local.ch
- Comparis
- Response after the appointment
One platform
From the chair to the next recommendation.
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Feedback right after the appointment
One short question by SMS or email, two hours after treatment. Response rates an annual survey never reaches.
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No treatment data
The questionnaires capture experienced quality only. No findings, no diagnoses, no reconciliation with your practice software.
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Treatment, waiting time and hygiene kept apart
You see whether criticism is aimed at the treatment or at appointment scheduling – broken down by practitioner and by week.
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Reply in seconds New
Draft replies in your practice's own voice, in four languages, published only once your team has approved them.
Sample analysis of 296 responses
Treatment excellent. Appointments hard to get.
Free-text answers are condensed into topics automatically. You see whether your practice has a quality problem or simply a capacity problem – and how that feeds through to recommendations.
- Pain-free treatment
- Clear explanation
- Appointments hard to get
- Friendly team
- Modern practice
Privacy first
Patient data stays in the practice.
Hosting in Switzerland and the EU, no merging of data across practices, no benchmarks against the practice next door and never a handover to advertising partners.
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Hosting in Switzerland and the EU
The application and database run with providers in Switzerland and the EU. Switzerland only on request.
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No data merging
No benchmarks against other practices.
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No treatment data
No reconciliation with your practice software.
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revFADP and GDPR
Data processing agreement included.
Pricing
Simple. Transparent. Swiss software.
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Basic
Free trial
To get started: collect responses and consolidate reviews.
- 1 practice
- 4 languages (DE / FR / IT / EN)
- 50 draft replies per month
- Unified inbox
- Feedback by SMS or email
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Popular
Pro
On request
For multi-site practice groups with their own branding.
- Everything in Basic
- Multiple sites analysed separately
- Analysis per practitioner
- Unlimited draft replies
- Own domains for survey and delivery
- Monthly PDF report
- API access
- Priority support
All prices excluding VAT. Several sites or a practice group? We are happy to quote.
What changes
Three things that are different after four weeks.
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Happy patients finally review you in public too.
Whoever has just answered positively gets the invitation to leave a public review. Whoever was critical does not.
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Criticism arrives before it goes online.
A question asked right after the appointment catches dissatisfaction while a phone call is still worth making.
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You see what it comes down to.
Not that someone was unhappy, but that it was the appointment scheduling and not the treatment.
Ready to really listen to your patients?
Set up in under a week. Multilingual, revFADP compliant, hosting in Switzerland and the EU.